Introduction
This Privacy Policy explains how Agent Ai, Inc. ("Agent Ai", "we", "us", or "our") collects, uses, and shares information about you when you use our services, website, or interact with us.
By using our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We collect several types of information for various purposes to provide and improve our services to you.
Personal Information
When you register for an account, we collect:
- Name and contact details — your name, email address, phone number, and job title
- Account credentials — your username and password (encrypted)
- Billing information — payment method details (processed via Stripe)
- Company information — your organization name, size, and industry
Usage Data
We automatically collect information about how you interact with our services:
- IP address and device identifiers
- Browser type and version
- Pages visited and features used
- Time spent on pages and click patterns
- Referring URLs and search terms
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Monitor usage patterns and analyze trends
- Detect, prevent, and address technical issues
- Comply with legal obligations
How We Share Your Information
We do not sell your personal information. We may share information with:
- Service providers who help us operate our business
- Legal authorities when required by law
- Business partners with your explicit consent
- Acquirers in the event of a merger or acquisition
Data Security
We implement industry-standard security measures including:
- End-to-end encryption for data in transit
- AES-256 encryption for data at rest
- SOC 2 Type II certification
- Regular security audits and penetration testing
- Role-based access controls
- Multi-factor authentication
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate information
- Delete your personal information
- Object to or restrict certain processing
- Receive your data in a portable format
- Withdraw consent at any time
To exercise these rights, email us at privacy@default.com.
Data Retention
We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
International Transfers
If you are located outside the United States, your information may be transferred to and processed in the United States. We use Standard Contractual Clauses approved by the European Commission for transfers from the EU.
Children's Privacy
Our services are not directed to individuals under 16. We do not knowingly collect personal information from children under 16.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: privacy@default.com
- Address: 548 Market St, San Francisco, CA 94104
- Data Protection Officer: dpo@default.com